FAQs

Are you accepting new patients?

Yes. Trudell Doctor MD & Associates is always accepting new patients. Whether you need a new primary care provider, are due for a check-up, or are feeling unwell, we would be happy to welcome you. Visit our New Patients page to download the registration form before your visit.

What ages do you treat?

Dr. Trudell Doctor treats patients ages 16 and older, of all stages of life and genders. Our practice also provides school and sports physicals for students who need clearance to attend school or play a sport.

What services does your office offer?

We offer primary care, family medicine, preventative care and screenings, women’s health, cardiovascular health, medical weight loss, IV hydration, aesthetics, and telemedicine. See our full Services page for details.

Who are the providers at your practice?

Dr. Trudell Doctor is a board-certified family physician with over 15 years of experience in outpatient and inpatient medicine. She is joined by Nurse Practitioner Robyn Santiago, FNP-BC, and Physician Assistant Sherbie Darbouze, PA-C. Learn more on our About page.

What insurance plans do you accept?

We participate with many major plans, including Aetna, BCBS Florida, Cigna, Humana, Medicare, Oscar, Tricare East PPO, UnitedHealthcare, and more. Please review our Insurances page and always confirm with your insurance company that we are showing in network with your specific plan.

What should I bring to my first appointment?

Please bring your completed new patient registration form, a photo ID, your insurance card, a list of all medications and supplements you currently take, and any previous medical records you would like us to review.

What are your office hours?

Our office is open Monday through Thursday from 8:00 am to 4:00 pm and Friday from 8:00 am to 3:00 pm. We close for lunch daily from 12:00 pm to 1:00 pm.

What if I need care after hours or on the weekend?

A provider is on call after hours and on weekends for established patients. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

How do I request an appointment?

You can call our office at (561) 807-7780 or use our online appointment request form. Our office typically reaches out within 12 to 24 hours to confirm your appointment.

How do established patients send routine questions to the office?

Established patients should use our HIPAA-compliant patient portal for routine messages, prescription questions, and non-urgent concerns. This keeps your health information secure and helps our team respond efficiently.

Do you offer telemedicine appointments?

Yes. Once you are established as a patient at our Boynton Beach office, we offer telemed appointments as a courtesy through Doximity. Speak with our scheduling team to learn whether a virtual visit is right for your needs.

Do you offer medical weight loss?

Yes. Our medical weight loss program begins with a one-on-one consultation to review your history and goals. Eligible patients may be candidates for prescription GLP-1 medications such as semaglutide and tirzepatide through our weight management services, along with Lipo B injections, nutrition guidance, and lifestyle support.

How often should I have a wellness exam?

Most adults benefit from a preventive wellness visit at least once a year, and many patients with chronic conditions such as high blood pressure or diabetes are seen more often. Your provider will recommend a schedule based on your health, age, and risk factors.

Do you provide cancer screenings?

Yes. Our preventative care services include clinical breast exams, mammogram referrals, Pap smears and HPV testing, colorectal cancer screening, and evaluation of abnormal bleeding during menopause.

Can you refer me to a specialist?

Yes. As your primary care home, we coordinate your care and can refer you to trusted specialists, as well as order lab work and imaging when needed.

Do you manage chronic conditions?

Yes. We provide ongoing chronic care management for conditions such as hypertension, high cholesterol, type 2 diabetes, thyroid disorders, and arthritis. Visit our Conditions page to learn more.

How can I request a copy of my medical records?

We have partnered with Sharecare to process medical record requests securely. Visit our Online Patient Request Tool page to submit your request online.

Where is your office located?

Our office is located at 6080 Boynton Beach Blvd, Suite 230, Boynton Beach, FL 33437. We proudly serve patients from Boynton Beach, Delray Beach, Lake Worth Beach, Lantana, Greenacres, Wellington, and surrounding Palm Beach County communities.